Terms & Conditions


Welcome to the website (the "Site") of weddinglookbook.co.uk and the services provided on this website are operated by Shopify ltd. weddinglookbook.co.uk provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any weddinglookbook.co.uk service, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. weddinglookbook reserves the right to change this Site and these terms and conditions at any time.


The Wedding Look Book Ltd endeavors to maintain the service as being free from defects but is not responsible or liable for any consequential loss or damage (whether for loss of profit or otherwise) for any errors or omissions within the service. The retains the right to make changes to content without prior notice.


You may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer or sell any information, products or services obtained from the Services, except as set forth below. This means that you may not mirror the home page or results pages of the Site on your own web site or web page.


Except for allowing you to use the Site for your personal use as set forth in the paragraph above, when you use the Site, you are not receiving a license or any other rights from us, including intellectual property or other proprietary rights of Thrifty bride or other companies with which we are affiliated. YOU UNDERSTAND THAT YOU HAVE NO RIGHTS TO THE SERVICES OR ANY OTHER The Wedding Look Book Ltd PROPERTY EXCEPT AS WE INDICATE IN THESE TERMS.
Any The Wedding Look Book Ltd supporting page and any other information services we may add, are provided strictly on the basis that it is for the personal use only of visitors to the weddinglookbook.co.uk site.


The Wedding Look Book Ltd has no control and can provide no guarantee as to the accuracy or quality of the information of sites linked to. As such The Wedding Look Book Ltd in no way endorses the information contained therein or acts as an agent for the operators of the sites or bears responsibility or liability for the use or effect of the content of those sites or bears any liability for purchases of goods or services from those sites.


The Wedding Look Book Ltd expressly prohibits the dissemination of this information by any person or The Wedding Look Book Ltd accessing this site to any third party (for profit or otherwise) or any other commercial exploitation by any such user.
Use of this material is at the sole risk of the user and neither Thrifty bride nor its information providers gives any warranty that the supply of information is uninterrupted or accurate.


You agree to indemnify and hold The Wedding Look Book and its subsidiaries, affiliates, officers, agents, co-branders and other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Services, your connection to the Service, your violation of the Terms, or your violation of any rights of another.


This contract shall be governed by and construed in accordance with the laws of England without regard to conflict of laws principles. These Terms as amended from time to time, set forth the entire understanding between you and The Wedding Look Book Ltd and supersede any and all prior or contemporaneous agreements or understandings between you and The Wedding Look Book Ltd, whether oral or written, as to the subject matter of these Terms. If any provision of these Terms or the application thereof to any person or circumstances shall to any extent be held to be invalid or unenforceable, the remainder of these Terms, or the application of such provisions to persons or circumstances as to which it is not held to be invalid or unenforceable, shall not be affected thereby, and each provision shall be valid and be enforced to the fullest extent permitted by law. You hereby consent to the exclusive jurisdiction and venue of courts in England regarding any and all disputes relating to these Terms, your use of the Site or the Services. No waiver of these Terms will be valid, except in the event that the waiver is in writing and signed by an officer of The Wedding Look Book Ltd.


All trademarks referred to on this site are acknowledged as the property of their respective owners.


The Wedding Look Book Ltd insists you're a very Happy Customer. We want you to be completely satisfied with your online purchase on weddinglookbook.co.uk.


For the on-line shopping, you could not check quality & color of the dress and you also could not try on the dresses. However, The Wedding Look Book Ltd will try our best to help you to settle the difficulty you meet with on our website. Please also refer to the following return/exchange/cancellation policies.


Return Policy

Returns must be arranged within 5 days. We will offer refund only of products which are defected, or sent by mistake. We couldn't accept returns on following condition:


a. Special Orders - dresses and other items made or ordered specifically for you according to the style (custom design), custom color (not picture color) and personal size (custom size) you required.


b. Specialty Items – dresses and other items on Sale or Price Reduced & Non-stock.


c. Wrong Size & Wrong Color & Wrong Style & Unsatisfied Style ordered by yourself - We have no control and accept no responsibility for the size/ color /style you select for your merchandise.


Exchange Policy

Exchange must be made within 5 days. We will only accept the exchange of the same style. We couldn't accept exchanges on following condition:


a. Special Orders - dresses and other items made or ordered specifically for you according to the style (custom design), custom color (not picture color) and personal size (custom size) you required.


b. Specialty Items – dresses and other items on Sale or Price Reduced & Non-stock.


c. Wrong Size & Wrong Color & Wrong Style & Unlike Style ordered by yourself - We have no control and accept no responsibility for the size/ color /style you select for your merchandise.


Additional cost caused by exchanging of the dresses or items need to paid by you.


Four Steps To Returns & Exchanges


Step One: Get a Return Authorization number 
Contact us by email at orders@weddinglookbook.co.uk within five (5) days of receipt for a RA#. Please write down the reason you would like to return / exchange the item(s) and attach relative pictures for our information, do not return merchandise without first contacting us. Packages with no RA# will be REFUSED and will not be refunded or exchanged.


Step Two: Inspect merchandise
All returned or exchanged items must: 
be unworn / unaltered / unwashed/ odorless
have original tags attached in original positions 
be in perfect condition 
have no stains, rips, odors or damage of any kind 
be returned with all accessories including shawl and straps


Step Three: Ship merchandise to The Wedding Look Book Warehouse
Please be sure that the item(s) can be sent out within 5 days after you get the RA#, or we reserve the right to refuse the return. Put your return authorization number clearly on the outside of the box (packages returned to us with no RA# will be REFUSED and will Not be refunded or exchanged). Please send the dress out and give us the tracking number within 5 days from the time you get the RA# from us, or we will Not accept return and refund after 5 days. Send your package to:


5A Station Avenue, Caterham, Surrey UK CR3 6LB

Telephone: +44 01883 592095


The Wedding LookBook only accepts prepaid packages. We do not accept C.O.D. If it's a mistake made by us, then you will be reimbursed for the return shipping.


Step Four: Credit or Exchange 
Once the returned item is received, it will be inspected and you will be issued the appropriate store credit in accordance with our policy. Store Credit could be checked in your "Cash Account" and may be used for your re-placed order or any future purchases on our website for merchandise of any kind. For exchanging items, re-delivery cost will be charged. For the returns, we will make a refund to you within 3 working days.


Cancellation Policy


Once our order has been placed, you may cancel within 24 hours before work as begun on the production of your order. We do not offer cancellation or refund once work has begun on your order. If you are cancelling before work has begun, then we will refund your payment in full via whichever payment method you used. If not, we will impose related fees according to the executable state of your order.X